Shipping policy

Royal Peak Lighting Shipping Policy

At Royal Peak Lighting, we work hard to ensure your order arrives quickly and safely. Please review our shipping policy below:

Processing Time

  • Orders are processed within 1-2 Business Days after payment is received.

  • Custom or large orders may require additional processing time, and you will be notified if that applies.

Shipping Rates & Delivery

  • Shipping rates are calculated at checkout based on your location and order size.

  • Delivery times vary by location, but most orders arrive within 1-4 Weeks after processing.

  • Once your order ships, you will receive a tracking number via email.

Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information provided by the customer.

Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 7 days of delivery with photos so we can assist with a replacement.

  • If your package is lost in transit, please reach out to us and we will work with the carrier to resolve the issue.

International Shipping (Optional)

If you plan to ship outside the U.S.:

  • Customs fees, duties, and taxes are the responsibility of the customer.

  • Delivery times may vary due to customs processing.